misunderstanding due to diversity and language

Diversity, Language & Miscommunication

Diversity is a wonderful thing. The benefits abound: a McKinsey study found that diverse boards of directors generate better returns and more money; a Tuft’s study concluded that diverse groups uncover more angles when serving on mock juries (which underscores the value all the more so); a combined study by Columbia, MIT, University of Texas-Dallas and Northwestern found that stock picks by diverse teams experienced 58%…

Humility and Compassion Counts: Communication Tips in these Turbulent Times

Communication Counts – moment-by-moment, hour-by-hour, day-by-day. This is truer now in these turbulent times – an international pandemic, the Black Lives Matter movement and “incoming” on social media. Uncertainty abounds, sensitivities are heightened, virtual meetings are ubiquitous, and the opportunities for miscommunication are multiplied. This presents an opportunity to assess how we communicate, what we…