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Black Lives Matter – Lead, Follow or Get Out of the Way: Actions to Take Now!

BlogBy Diana Peterson-MoreJune 22, 2020Leave a comment

It has been noted that there has been a deafening silence of thought leaders on the topic of Black Lives Matter. Never one to walk away from a challenge, my initial response was pondering how to change hearts and minds, which – for me – is at the root of the problem. We consultants deal…

(How to Avoid) Assuming Facts Not in Evidence

BlogBy Diana Peterson-MoreJune 16, 2020Leave a comment

It may sound overly formal, however “assuming facts not in evidence,” is a common term used in the practice of law that has resonance in our daily communications. In a trial, the term involves a witness answering a question relying upon a “fact” that has yet to be established in the trial. Thus, the witness…

Owning the Communication: Using “I” Statements

BlogBy Diana Peterson-MoreJune 8, 2020Leave a comment

“Words, words, words, I’m so sick of words . . .“ sang Eliza Doolittle in My Fair Lady. In that work of art, the use of words and enunciation consistent with the so-called “Kings English,” were used by Professor Henry Higgins to take what he called a “gutter snipe” and transform her into a lady…

Listening, Asking & Telling: Communication Skills for Leaders

BlogBy Diana Peterson-MoreMay 20, 2020Leave a comment

Whether we realize it – or not – and whether we intend to – or not – we communicate throughout our waking hours. Consider the following: how we dress and wear our hair; how we walk, sit, and stand; how we present ourselves—whether we make eye contact or meet another’s gaze. Do we sit with…

Communication “How-to’s” for Virtual Meeting Participants

BlogBy Diana Peterson-MoreMay 11, 20201 Comment

Virtual meetings abound in the covid-19 era. If the truth be told, I’m listening to one while writing this, with my video off. For better or for worse, I turned the video off, and kept the audio on because I wanted to hear what was being said, and was distressed by the chaotic nature of…

Communication “How-to’s” for the Virtual Meeting Initiators

BlogBy Diana Peterson-MoreApril 29, 2020Leave a comment

Thirty days ago, many of us were just learning to communicate virtually. Fast-forward one month, and we’ve all become experts! Maybe not experts; however, the comfort level has risen dramatically, and our once unscheduled days have become full of GoToMeetings, SKYPEs, Zooms, Google Chats and the like. I, for one, have three standing virtual meetings…

The “Great Communicator” Violates One of Her Tips: Time to Laugh

BlogBy Diana Peterson-MoreApril 16, 2020Leave a comment

A reader graciously posted the comment “Diana is the Great Communicator,” on the Amazon site adjacent to my book: Consequential Communication in Turbulent Times, a Practical Guide to Leadership. I was, as the saying goes “pleased as punch.” One can never be too smug in these matters, though, particularly because last week I violated one…

How to Avoid Giving into the Lizard Brain in the Era of Covid-19

BlogBy Diana Peterson-MoreApril 8, 202057 Comments

Communication can be touchy to say the least in the era of Covid-19. The expression “take foot, put in mouth,” comes to mind. All of us can be too quick to retort with something we later regret. This blog tackles some tips for avoiding the “lizard brain.”   Research Shows . . . That since…

Walking the Dog: Communication Etiquette

BlogBy Diana Peterson-MoreFebruary 10, 2020Leave a comment

Communication happens all the time, whether we know it or not, and whether we like it or not. And, whether intended or not, our communication is perceived by others – positively or negatively. Rarely is communication considered neutral by others. How do you want to be perceived?   Having adopted a dog from my daughter…

The Dialogue of Delegation: Be Focused and Intentional

BlogBy Diana Peterson-MoreJanuary 27, 2020Leave a comment

The ability to delegate is a key leadership competency. Yet, many supervisors and managers on the road to becoming valuable and valued leaders fail to do so. When asked why they don’t delegate the most common reasons are: “It’s easier to do it myself.” “It takes more time to explain what I want someone else…

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