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holiday responsibility

Holiday Communication Woes: Whose Responsibility is it Anyway?

“The most wonderful time of the year,” can also be filled with stress. For me, this year, the so-called “great communicator,” encountered miscommunications that led to hurt feelings, misunderstandings, and three less for a family holiday dinner. What happened and whose responsibility is it anyway? Over the years I, like many trainers/facilitators have developed numerous…

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investigations on typewriter

The ABC’s of Employee Investigations: Sexual Harassment & Other Related Complaints – Part 2

Last week, we covered three How-tos for employee investigations. This week’s blog addresses Part II of the “ABCs of investigations” – an important, timely, and fact-filled topic. Because of the criticality of this topic, and the detailed conversation in this post about how to proceed, it is long. Be sure to have time to read…

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stop sign no means no investigations

The ABC’s of Employee Investigations: Sexual Harassment & Other Related Complaints – Part 1

As someone who commenced facilitating sexual harassment prevention training long before it was required in California, and who conducts sexual and other workplace harassment investigations – I am in the throes of two as I write this post for two separate companies – it’s always a good idea to remember the “how-to’s,“ and where they…

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less is more business meeting communication

“Less is More:” Four Communication Tips for Maximum Impact

In this era of communication at our fingertips, social media with limited characters, and 50,000-word business books (or 126 pages, and some say that’s too long), it’s imperative to make a point quickly, succinctly, and with maximum impact. Our “lizard” brains are impatient: if we don’t capture another’s attention within a short period of time,…

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acts and facts virtual workplace communication

Acts and Facts: A Workplace Communication Must

Over the many years whether working as a management employment lawyer, human resources executive or consultant I have read proposed disciplinary letters that include phrases such as “You are being given a verbal warning for unprofessional conduct;” or “your ongoing inappropriate behavior is unacceptable and if it happens again, you will be terminated,” among others. All come from a place of authenticity: the supervisors have observed conduct that is unacceptable in the specific workplace. However, something is missing: the underlying facts that led to those conclusions.

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delegation illustration

The Fine Art of Delegation: Five Vital Tips

All too frequently, supervisors and managers avoid delegating because “it’s easier to do it myself;” “it takes too long to explain,” “I can do it better anyway;” and, “isn’t it my job to do this?” These are four of the most common reasons managers give for sidestepping delegation.

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