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The Sting of Emotional Communication (And the Importance of Using Neutral Language in the Workplace)

Repurposed from Diana’s Amazon #1 Bestseller, Consequential Communication in Turbulent Times, a Practical Guide to Leadership   We humans are a bundle of many things. We are intellectual, rationale, and emotional beings. A good rule to follow in the workplace is that “it’s okay to have emotions, since we all do, and it’s okay to…

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