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The Use of Superlatives and Absolutes in Everyday Communication

Before becoming an organizational development and leadership consultant, and while in my corporate career, I relied upon others working in this important field for sage advice. One can liken these practitioners to “workplace psychologists,” offering must-have leadership tips, whether through one-on-one coaching or team building, all with the aim of improving workplace relationships, motivation and…

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“Focus on the Issue, Situation or Behavior, Not the Person:” How One of Zenger Miller’s Basic Principles Informs Consequential Communication

While employed as the Human Resources Director at Times Mirror, a former holding company for a number of media groups – newspapers, television stations, radio stations, magazines, book companies and training companies – I had the good fortune of becoming a certified Zenger Miller facilitator, which company was considered the lead Times Mirror training organization…

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