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Leadership Communication: Strategies for Empowering Teams

During my career, I’ve learned that effective communication is not just about transmitting information; it’s about creating understanding, trust, and engagement. Below are my top leadership communication tips that have been pivotal in fostering a dynamic and productive work environment.

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How to Defeat the Power of Apology: Explanations or Excuses?

It’s not “if” we make mistakes; rather, it’s how we handle them. Research from the University of Texas found that on average, we make “at least three mistakes (usually 5 – 7) every hour we are awake.” Wow, doubtless many of those errors involve the individual only, such as forgetting to turn off a light, or walking into a room, and forgetting why.

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The great divide and social media saturation

The Conundrum of Social Media Saturation: Who Really Comprises the Majority?

Regular Newsletter followers will know that I struggled with my second book – now nearly completed – entitled “Can’t We All Just Get Along,” Rodney King, Courageous Communication: a Return to Civility. The reason for my struggle was the result of a succession of surveys, responded to worldwide, with what I initially thought were startling, surprising, even shocking results.

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Communication Resolutions for 2024: Five Key Tips

As the year comes to an end, it’s time for reflection, renewal, and commitment, often through pledging to New Year’s Resolutions. Next year, why not take a quote from an admired historical figure that informs communication? After all, it’s something we do 24×7, whether we want to or not, and whether we intend to or not. By focusing on how we communicate, we may have more successful results.

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The Importance of Showing Gratitude Through Words and Deeds

In a recent blog, I addressed the importance of spreading a little kindness through words and deeds in these turbulent times. Today, it’s time to discuss the corresponding response, or the importance of accepting kindness with a show of gratitude through words and deeds.   Think about the number of times an appreciative friend, colleague…

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Make It Easy for Them to Say Yes: Communication Tips to Make it Happen!

Communicate, communicate, communicate and over-communicate: Do whatever it takes to break through in these “very interesting times.” Whether it’s the global pandemic, the daily bombardment of “news,” fake or real, or just the discomfort of adjusting to a new normal, it’s vital that we understand first, and are understood second. So much in society today…

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Humility and Compassion Counts: Communication Tips in these Turbulent Times

Communication Counts – moment-by-moment, hour-by-hour, day-by-day. This is truer now in these turbulent times – an international pandemic, the Black Lives Matter movement and “incoming” on social media. Uncertainty abounds, sensitivities are heightened, virtual meetings are ubiquitous, and the opportunities for miscommunication are multiplied. This presents an opportunity to assess how we communicate, what we…

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