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Leadership Communication: Strategies for Empowering Teams

During my career, I’ve learned that effective communication is not just about transmitting information; it’s about creating understanding, trust, and engagement. Below are my top leadership communication tips that have been pivotal in fostering a dynamic and productive work environment.

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How to Defeat the Power of Apology: Explanations or Excuses?

It’s not “if” we make mistakes; rather, it’s how we handle them. Research from the University of Texas found that on average, we make “at least three mistakes (usually 5 – 7) every hour we are awake.” Wow, doubtless many of those errors involve the individual only, such as forgetting to turn off a light, or walking into a room, and forgetting why.

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The Dialogue of Delegation: Be Focused and Intentional

The ability to delegate is a key leadership competency. Yet, many supervisors and managers fail to do so. When asked why they don’t delegate the most common reasons are: “It’s easier to do it myself.” “It takes more time to explain what I want someone else to do than to do it myself.” “I can do it better anyway.” As challenging, and even…

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missunderstood Absolutes in Everyday Communication

Word Choice: The Use of Superlatives and Absolutes in Everyday Communication

Before becoming a leadership consultant, and while in my corporate career, I relied upon others working in this important field for sage advice. One can liken these practitioners to “workplace psychologists,” offering must-have leadership tips, whether through one-on-one coaching or team building, all with the aim of improving workplace relationships, motivation, and productivity. Through the…

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focus on the issue

“Focus on the Issue, Situation or Behavior, Not the Person:” How a Zenger Miller Basic Principle Informs Consequential Communication

While employed as the Human Resources Director at Times Mirror, a former holding company for a number of media groups – newspapers, television stations, radio stations, magazines, book companies, and training companies – I had the good fortune of becoming a certified Zenger Miller facilitator, which the company considered the lead Times Mirror training organization…

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technology at our fingertips

Technology at our Fingertips: Intentional Communication

In this day and age of technology at our fingertips, methods, and modes of communication come in a variety of formats: emails, Facebook, Instagram, WhatsApp, LinkedIn, Twitter, TikTok, and websites, including personalized websites, to name some of the many. The list goes on and on, and it’s growing in leaps and bounds. While technology is…

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