Want fresh content delivered straight to your inbox?

Sign up here.

Search the Blog

RECENT POSTS

thank you

Two More Difficult Words in the English Language: Thank You!

I recently posted a blog entitled “The Two Most Difficult Words in the English Language: I’m Sorry.” In these times in which we live – a sad loss of civility in the public square – two more difficult words in the English language are “thank-you.” As with “I’m sorry,” “thank you,” when sincerely given is both powerful and motivating. 

Read more
two women shaking hands after skill-based hiring

Three Tips for Skill-Based Hiring

In a September 2016 Forbes magazine article, an internationally known recruiter (Jorgen Sundberg) was quoted as saying that the cost of onboarding an employee is $240,000.00, while the Department of Labor indicated that the cost of a bad hire was 30% of her or his annual wages. The article went on to state “While the…

Read more
Ripple on a silence pond

The Power of Silence

A good facilitator makes it look easy-breezy, which is part of the magic. If the facilitator has accomplished this feat, then she is good! When one goes and graduates from “facilitator training school,” as I have, the first lesson is that “it takes twice as long to prepare, as it does to deliver.” Fortunately, over time and with practice, the preparation time is cut down considerably.

Read more

MORE POSTS

less is more business meeting communication

“Less is More:” Four Communication Tips for Maximum Impact

In this era of communication at our fingertips, social media with limited characters, and 50,000-word business books (or 126 pages, and some say that’s too long), it’s imperative to make a point quickly, succinctly, and with maximum impact. Our “lizard” brains are impatient: if we don’t capture another’s attention within a short period of time,…

Read more
acts and facts virtual workplace communication

Acts and Facts: A Workplace Communication Must

Over the many years whether working as a management employment lawyer, human resources executive or consultant I have read proposed disciplinary letters that include phrases such as “You are being given a verbal warning for unprofessional conduct;” or “your ongoing inappropriate behavior is unacceptable and if it happens again, you will be terminated,” among others. All come from a place of authenticity: the supervisors have observed conduct that is unacceptable in the specific workplace. However, something is missing: the underlying facts that led to those conclusions.

Read more
delegation illustration

The Fine Art of Delegation: Five Vital Tips

All too frequently, supervisors and managers avoid delegating because “it’s easier to do it myself;” “it takes too long to explain,” “I can do it better anyway;” and, “isn’t it my job to do this?” These are four of the most common reasons managers give for sidestepping delegation.

Read more

EARLIER BLOGS