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holiday responsibility

Holiday Communication Woes: Whose Responsibility is it Anyway?

“The most wonderful time of the year,” can also be filled with stress. For me, this year, the so-called “great communicator,” encountered miscommunications that led to hurt feelings, misunderstandings, and three less for a family holiday dinner. What happened and whose responsibility is it anyway? Over the years I, like many trainers/facilitators have developed numerous…

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investigations on typewriter

The ABC’s of Employee Investigations: Sexual Harassment & Other Related Complaints – Part 2

Last week, we covered three How-tos for employee investigations. This week’s blog addresses Part II of the “ABCs of investigations” – an important, timely, and fact-filled topic. Because of the criticality of this topic, and the detailed conversation in this post about how to proceed, it is long. Be sure to have time to read…

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stop sign no means no investigations

The ABC’s of Employee Investigations: Sexual Harassment & Other Related Complaints – Part 1

As someone who commenced facilitating sexual harassment prevention training long before it was required in California, and who conducts sexual and other workplace harassment investigations – I am in the throes of two as I write this post for two separate companies – it’s always a good idea to remember the “how-to’s,“ and where they…

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Communication “How-to’s” for the Virtual Meeting Initiators

Thirty days ago, many of us were just learning to communicate virtually. Fast-forward one month, and we’ve all become experts! Maybe not experts; however, the comfort level has risen dramatically, and our once unscheduled days have become full of GoToMeetings, SKYPEs, Zooms, Google Chats and the like. I, for one, have three standing virtual meetings…

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Banish the Fear and Stress: Communication in the Covid-19 Era

In these turbulent times,* fear and stress can be our constant companions. This blog focuses not on whether we experience fear and stress; rather, how we communicate with others when feeling these emotions. *Last year, when I wrote Consequential Communication in Turbulent Times, a Practical Guide to Leadership, little did I know we would be…

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