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holiday responsibility

Holiday Communication Woes: Whose Responsibility is it Anyway?

“The most wonderful time of the year,” can also be filled with stress. For me, this year, the so-called “great communicator,” encountered miscommunications that led to hurt feelings, misunderstandings, and three less for a family holiday dinner. What happened and whose responsibility is it anyway? Over the years I, like many trainers/facilitators have developed numerous…

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investigations on typewriter

The ABC’s of Employee Investigations: Sexual Harassment & Other Related Complaints – Part 2

Last week, we covered three How-tos for employee investigations. This week’s blog addresses Part II of the “ABCs of investigations” – an important, timely, and fact-filled topic. Because of the criticality of this topic, and the detailed conversation in this post about how to proceed, it is long. Be sure to have time to read…

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stop sign no means no investigations

The ABC’s of Employee Investigations: Sexual Harassment & Other Related Complaints – Part 1

As someone who commenced facilitating sexual harassment prevention training long before it was required in California, and who conducts sexual and other workplace harassment investigations – I am in the throes of two as I write this post for two separate companies – it’s always a good idea to remember the “how-to’s,“ and where they…

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Walking the Dog: Communication Etiquette

Communication happens all the time, whether we know it or not, and whether we like it or not. And, whether intended or not, our communication is perceived by others – positively or negatively. Rarely is communication considered neutral by others. How do you want to be perceived?   Having adopted a dog from my daughter…

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The Dialogue of Delegation: Be Focused and Intentional

The ability to delegate is a key leadership competency. Yet, many supervisors and managers on the road to becoming valuable and valued leaders fail to do so. When asked why they don’t delegate the most common reasons are: “It’s easier to do it myself.” “It takes more time to explain what I want someone else…

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Practicing the No-Surprises Rule

Unless it’s a birthday party, marriage proposal or a public display of gratitude by a boss, most of us don’t like to be surprised. Some don’t even like to be surprised with those three happy events! What about unhappy or negative events, situations or circumstances in the workplace? Many of us are shy about divulging…

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The Use of Superlatives and Absolutes in Everyday Communication

Before becoming an organizational development and leadership consultant, and while in my corporate career, I relied upon others working in this important field for sage advice. One can liken these practitioners to “workplace psychologists,” offering must-have leadership tips, whether through one-on-one coaching or team building, all with the aim of improving workplace relationships, motivation and…

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