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Words Matter: Make Communication Reflect Intentions

“Words matter,” have been on the lips and fingertips of many. My own response: “true that,” yet has the phrase been defined, let alone put into action? What does it mean anyway? For me, it means carefully selecting words and phrases that both reflect what is intended and will begin to heal the great divide in our country.

Having spent the better part of this nascent year reflecting on words, intentions and healing the divide, two examples of what not to communicate spring to mind.

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Communications 2021: A Return To Civility

Strolling – socially distanced and with my mask on – down a beach boardwalk this weekend, I saw a sign that read “first rule of 2021; don’t discuss 2020.” Although amusing, and many of us would wish that 2020 could go away. It won’t. We lived through it, and its after affects may live with…

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The Importance of Showing Gratitude Through Words and Deeds

In a recent blog, I addressed the importance of spreading a little kindness through words and deeds in these turbulent times. Today, it’s time to discuss the corresponding response, or the importance of accepting kindness with a show of gratitude through words and deeds.   Think about the number of times an appreciative friend, colleague…

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