Want fresh content delivered straight to your inbox?

Sign up here.

Search the Blog

RECENT POSTS

thank you

Two More Difficult Words in the English Language: Thank You!

I recently posted a blog entitled “The Two Most Difficult Words in the English Language: I’m Sorry.” In these times in which we live – a sad loss of civility in the public square – two more difficult words in the English language are “thank-you.” As with “I’m sorry,” “thank you,” when sincerely given is both powerful and motivating. 

Read more
two women shaking hands after skill-based hiring

Three Tips for Skill-Based Hiring

In a September 2016 Forbes magazine article, an internationally known recruiter (Jorgen Sundberg) was quoted as saying that the cost of onboarding an employee is $240,000.00, while the Department of Labor indicated that the cost of a bad hire was 30% of her or his annual wages. The article went on to state “While the…

Read more
Ripple on a silence pond

The Power of Silence

A good facilitator makes it look easy-breezy, which is part of the magic. If the facilitator has accomplished this feat, then she is good! When one goes and graduates from “facilitator training school,” as I have, the first lesson is that “it takes twice as long to prepare, as it does to deliver.” Fortunately, over time and with practice, the preparation time is cut down considerably.

Read more

MORE POSTS

Communications 2021: A Return To Civility

Strolling – socially distanced and with my mask on – down a beach boardwalk this weekend, I saw a sign that read “first rule of 2021; don’t discuss 2020.” Although amusing, and many of us would wish that 2020 could go away. It won’t. We lived through it, and its after affects may live with…

Read more

The Importance of Showing Gratitude Through Words and Deeds

In a recent blog, I addressed the importance of spreading a little kindness through words and deeds in these turbulent times. Today, it’s time to discuss the corresponding response, or the importance of accepting kindness with a show of gratitude through words and deeds.   Think about the number of times an appreciative friend, colleague…

Read more

EARLIER BLOGS