words matter words have power

Words Matter: Make Communication Reflect Intentions

“Words matter,” have been on the lips and fingertips of many. My own response: “true that,” yet has the phrase been defined, let alone put into action? What does it mean anyway? For me, it means carefully selecting words and phrases that both reflect what is intended and will begin to heal the great divide in our country.

Having spent the better part of this nascent year reflecting on words, intentions and healing the divide, two examples of what not to communicate spring to mind.

Humility and Compassion Counts: Communication Tips in these Turbulent Times

Communication Counts – moment-by-moment, hour-by-hour, day-by-day. This is truer now in these turbulent times – an international pandemic, the Black Lives Matter movement and “incoming” on social media. Uncertainty abounds, sensitivities are heightened, virtual meetings are ubiquitous, and the opportunities for miscommunication are multiplied. This presents an opportunity to assess how we communicate, what we…