“I have been a student of communication for many years and even though I read a number of books I am always looking for new books to learn from and this was a great one to add to my arsenal. This was a short but powerful book. The book was full of powerful questions and strong answers. The book is practical and offers tips that are actionable. By the end of this book I decided to pass it on to another person to read as long as she passed it on from there. This is definitely a book I would recommend to all!”