It’s not “if” we make mistakes; rather, it’s how we handle them. Research from the University of Texas found that on average, we make “at least three mistakes (usually 5 – 7) every hour we are awake.” Wow, doubtless many of those errors involve the individual only, such as forgetting to turn off a light, or walking into a room, and forgetting why.
“Words, words, words, I’m so sick of words . . .“ sang Eliza Doolittle in My Fair Lady. In that work of art, the use of words and enunciation consistent with the so-called “Kings English,” were used by Professor Henry Higgins to take what he called a “gutter snipe” and transform her into a lady…
In these turbulent times,* fear and stress can be our constant companions. This blog focuses not on whether we experience fear and stress; rather, how we communicate with others when feeling these emotions. *Last year, when I wrote Consequential Communication in Turbulent Times, a Practical Guide to Leadership, little did I know we would be…