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delegation illustration

The Fine Art of Delegation: Five Vital Tips

BlogBy Diana Peterson-MoreSeptember 21, 2021Leave a comment

All too frequently, supervisors and managers avoid delegating because “it’s easier to do it myself;” “it takes too long to explain,” “I can do it better anyway;” and, “isn’t it my job to do this?” These are four of the most common reasons managers give for sidestepping delegation.

the platinum rule of communication

Three More Tips for Consequential Communication

BlogBy Diana Peterson-MoreApril 21, 2021Leave a comment

In her landmark 2013 article, Kelly Dickerson captured “8 Tragic Miscalculations and Miscommunications,” a few of the more consequential examples include: The 1977 plane crash in the Canary Islands that killed 583 people because of a miscommunication between the pilots and the air traffic controller; and, A miscommunication about what type of cold medicine to…

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