I admit it – I struggled mightily writing this book in the face of survey results that were contrary to what appeared to be reality. As that great American philosopher, Groucho Marx once said “Who are you gonna believe, me or your lying eyes?”
Communication is something we do 24/7. Whether we know it or not, and whether we like it or not, that hackneyed phrase from an era gone by “first impressions are easy to make and hard to break” rings true today. It is more important than ever to make an effort each workday to improve communication.…
Last week, we covered three How-tos for employee investigations. This week’s blog addresses Part II of the “ABCs of investigations” – an important, timely, and fact-filled topic. Because of the criticality of this topic, and the detailed conversation in this post about how to proceed, it is long. Be sure to have time to read…
As someone who commenced facilitating sexual harassment prevention training long before it was required in California, and who conducts sexual and other workplace harassment investigations – I am in the throes of two as I write this post for two separate companies – it’s always a good idea to remember the “how-to’s,“ and where they…
Communication is something we do 24/7. Whether we know it or not, and whether we like it or not, that hackneyed phrase from an era gone by “first impressions are easy to make and hard to break” rings true today. During those initial encounters’ communication occurs: When we meet someone– Did we make eye contact?…