For practitioners of organizational development, there are two schools of thought when it comes to handling conflict. Some advocate conflict resolution, while others subscribe to conflict management. Ponder the difference between the notion of conflict resolution and that of conflict management. Conflict resolution means that a conflict is
As the year comes to an end, it’s time for reflection, renewal, and commitment, often through pledging to New Year’s Resolutions. Next year, why not take a quote from an admired historical figure that informs communication? After all, it’s something we do 24×7, whether we want to or not, and whether we intend to or not. By focusing on how we communicate, we may have more successful results.
While employed as the Human Resources Director at Times Mirror, a former holding company for a number of media groups – newspapers, television stations, radio stations, magazines, book companies, and training companies – I had the good fortune of becoming a certified Zenger Miller facilitator, which the company considered the lead Times Mirror training organization…
“Words, words, words, I’m so sick of words . . . “sang Eliza Doolittle in the 1964 film version of My Fair Lady. The film, based upon George Bernard Shaw’s book, Pygmalion, posits the question of whether one’s ability to speak “the King’s English,” can transform a cockney-speaking flower girl into a lady. Whether the…
It’s rather ironic that I am posting this blog on what would have been my dear old dad’s birthday: He and I often didn’t see eye-to-eye, and were in conflict on many issues – from the rather mundane, as in what time I needed to be home at night – to the more profound –…
“Words, words, words, I’m so sick of words . . . “sang Eliza Doolittle in the 1964 film version of My Fair Lady. The film, based upon George Bernard Shaw’s book, Pygmalion, posits the question as to whether one’s ability to speak “the King’s English,” can transform a cockney-speaking flower girl into a lady. Whether…