man giving a speach

Communication Resolutions for 2024: Five Key Tips

As the year comes to an end, it’s time for reflection, renewal, and commitment, often through pledging to New Year’s Resolutions. Next year, why not take a quote from an admired historical figure that informs communication? After all, it’s something we do 24×7, whether we want to or not, and whether we intend to or not. By focusing on how we communicate, we may have more successful results.

focus on the issue

“Focus on the Issue, Situation or Behavior, Not the Person:” How a Zenger Miller Basic Principle Informs Consequential Communication

While employed as the Human Resources Director at Times Mirror, a former holding company for a number of media groups – newspapers, television stations, radio stations, magazines, book companies, and training companies – I had the good fortune of becoming a certified Zenger Miller facilitator, which the company considered the lead Times Mirror training organization…