One might ask what “The No Surprises Rule,” and “The Power of Apology,” have in common. The unifying thread is yours truly – the author of this post. When I begin a series of leadership facilitations, I typically say “I made a lot of mistakes as an employee, a supervisor, and leader; the good news…
Internet communication can be a wonderful thing. I just reconnected with a friend who was formerly employed in a large consulting firm and is struggling to make it on his own. His LinkedIn post to me: “wow, finding new clients is a full-time job.” My response, which is the nuts and bolts of this blog:…
Like all parents, mine used catchy phrases to teach lessons. I remember rolling my eyes and thinking, “they don’t know what they’re talking about.” Upon reflection, and as a parent and now a grandparent – and in all likelihood, the recipient of those rolling eyes – I can appreciate many of the lessons my parents…
Communication is something we do 24/7. Whether we know it or not, and whether we like it or not, that hackneyed phrase from a bygone era “first impressions are easy to make and hard to break” rings true today. During initial encounters, numerous forms of communication occur. Did we meet the challenge? When we meet…
It’s not if we make mistakes; rather, how we handle them. All of us make mistakes, yet many of us fail to own up. Frequently, this failure to accept responsibility ends up with another’s hurt feelings.
Under any circumstances, receiving positive feedback is both wonderful and motivational. During these uncertain times, all the more so! And, as pleasing as it is to receive positive feedback, it is equally exhilarating to give it. This is the sixth in a series of blogs offering communication tips for these turbulent times. The first focused…
Communication can be touchy to say the least in the era of Covid-19. The expression “take foot, put in mouth,” comes to mind. All of us can be too quick to retort with something we later regret. This blog tackles some tips for avoiding the “lizard brain.” Research Shows . . . That since…
Articles abound as to why individuals don’t – or won’t – delegate. Whether in the Harvard Business Review (July, 2012), or the Huffington Post (August 2015), or a variety of blogs and posts, leadership trailblazers cite numerous reasons, numbering from as few as five to as many as nine to 10 to 14. All are…